Customers Stand Up! Verizon Wireless Scraps Plans to Charge $2 “Convenience Fee” for Customers to Pay Their Bills

Verizon Wireless found out real quick the lessons that companies like Netflix have already learned when customer outrage is sparked. Their big plans to institute a $2 “convenience fee” for every credit card transaction (regardless of whether it was over the phone or on the internet) caused a massive outcry that left them back-peddling to save face. Really, Verizon? Now we have to pay a fee to pay our bills. Customers — 1 Verizon — 0